Shop Policy

BOOKING

 

WHATS INCLUDED WITH MY HAIRCUT?

We offer one complimentary beverage with each appointment including some of our favorite local craft beers for clients who are of drinking age. For a description of services, please click here.

 

HOW DO I BOOK AN APPOINTMENT?

Appointments can be made online by clicking Book Now or calling one of our shop locations. Please note we require a credit card number to hold your appointment.

 

WHAT IF I NEED TO RESCHEDULE OR CANCEL?

To protect the integrity of our team's time and pay, we ask that such requests be made at least 2 hours prior to your appointment time to avoid a 50% cancellation fee. Changes within this window make it difficult for us to fill the appointment time we have reserved for you.

 

I'M RUNNING LATE. HOW MUCH TIME DO I HAVE BEFORE I CAN'T BE SERVICED?

We encourage clients to arrive early whenever possible. If you are running behind, we offer a 10 minute grace period before you are considered a no-show and subject to our cancellation policy.


BARBERS/STYLISTS

WHAT IS THE DIFFERENCE BETWEEN THE TWO?

By law, a licensed barber is allowed to use a straight razor without a guard. Generally, stylists have more experience with shears whereas barbers focus more on clipper work. What makes Baron's unique is that almost everyone is well versed in both.

 

CAN WOMEN BOOK AT THE BARBERSHOP?

Yes, of course. Please note however that our team specializes in men's grooming and will be limited to the services offered on our menu.

CAN YOU ACCOMODATE ALL HAIR TEXTURES?

Yes, our team as a whole can accomodate all hair textures however only select team members have experience with ethnic hair. Please visit our team page to find the one best suited for you.

 

WHAT'S THE BEST WAY TO TIP MY BARBER?

Credit card tips are subject to taxes and merchant fees. The best way to make sure your barber receives their tip in full is cash.


THE STORE

WHAT IS YOUR RETURN POLICY?

We gladly accept returns for apparel and accessories within 14 days. Items must be in their original condition with tags attached. We cannot accept returns for grooming items once their have been opened or used.

DO YOU SELL GIFT CARDS?

Yes, we do! You can buy them online and can be used at both of our locations. Cards cannot be redeemed for cash and will not be replaced if lost, stolen or damaged.

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